At Levaro Luxe, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
By using the Levaro Luxe website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or subscribe to our communications, we may collect information such as:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Order and transaction details
- Product preferences and shopping information
- Information you provide when contacting customer support
We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, operating system, and website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Deliver products to your shipping address
- Process payments and related transactions
- Send order confirmations and shipping updates
- Provide customer support
- Respond to questions and requests
- Improve our products, website, and services
- Personalize your shopping experience
- Detect and prevent fraud, misuse, or unauthorized activity
- Send promotional communications when permitted by applicable law
3. Payment Information
Payments may be processed through third-party payment providers available through our Shopify checkout.
Levaro Luxe does not need to directly store your complete payment card information. Payment information is handled according to the security and privacy practices of the applicable payment provider.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our store.
Cookies may help us:
- Remember shopping cart information
- Keep certain website features working
- Understand website traffic and usage
- Improve website performance
- Provide a more relevant shopping experience
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Sharing Your Information
We do not sell your personal information for money.
We may share necessary information with trusted service providers that help us operate our business, such as:
- Shopify and website service providers
- Payment processors
- Shipping and delivery companies
- Technology and analytics providers
- Customer support services
- Fraud prevention and security providers
These providers may only receive information reasonably necessary to perform their services.
We may also disclose information when required by law, legal process, government request, or when necessary to protect our rights, customers, website, or business.
6. Third-Party Services
Our website may use third-party services or applications to provide payment processing, shipping, analytics, advertising, customer support, or other store functionality.
These third parties may collect or process information according to their own privacy policies. We encourage you to review the privacy policies of relevant third-party services when appropriate.
7. Data Security
We take reasonable measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
8. Marketing Communications
If you choose to subscribe to our marketing communications, we may send you information about new products, collections, promotions, offers, and other Levaro Luxe updates.
You can unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication or by contacting us.
9. Children's Privacy
Our website is not intended for children who are not legally permitted to use online shopping services in their jurisdiction.
We do not knowingly collect personal information from children for the purpose of making unauthorized purchases.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Ask questions about how your information is used
To make a privacy-related request, please contact Levaro Luxe using the contact information provided on our website.
11. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements.
The specific retention period may vary depending on the type of information and the reason it was collected.
12. International Customers
If you access or purchase from our website from outside the country where our business or service providers operate, your information may be transferred, processed, or stored in another country.
Privacy and data protection laws may differ between countries. We take reasonable steps to handle personal information in accordance with applicable requirements.
13. Changes to This Privacy Policy
Levaro Luxe may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact the Levaro Luxe Customer Support Team through the contact information provided on our website.
Levaro Luxe — Define Your Style.